BEETTA specializes in partnering with manufacturers to meet some or all of their service needs, offering both stand-alone and hybrid service programs that provide targeted, scalable solutions to our clients.
BEETTA services a wide array of technologies ranging from simple lab equipment to complex diagnostic systems Service is our business and it’s our only business.
BEETTA SERVICE PROCESS:
BEETTA service is a continual work in process, always being measured, refined and improved to meet changing service and technology needs. Each client’s support model is specific to that client’s needs and there are customizable touch points within each client’s service delivery process. Some examples are:
Client-specific paperwork that is customized to your requirements.
Client-specific dispatch and scheduling procedures that are customized to your equipment and end user needs.
Client-specific service call management that is customized to meet contractually agreed upon criteria.
Customized software that is designed to track your service incidents from initial contact to service call completion.
Dependable Service Everywhere – delivered through customized, client-specific support processes.